Your privacy is more than a legal obligation to us — it is a moral responsibility we take seriously. This document clearly explains how pscuci collects, uses, stores, and protects the personal information of every member.
End-to-End Encryption
Identity Verification
Your data is safe
Malaysia Act 2010
This Privacy Policy is published by pscuci to explain our practices in managing users' personal information in accordance with the Personal Data Protection Act (PDPA) 2010 Malaysia. This document applies to all individuals who visit, register, or use any services provided through the pscuci platform, including our website, mobile app, and customer support channels.
By using the pscuci platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact our support team to close your account.
Note: This Privacy Policy should be read together with the pscuci Terms and Conditions. In the event of any conflict between the two documents, the terms in this Privacy Policy shall prevail on matters relating to personal data protection.
Pscuci only collects information that is genuinely necessary to provide you with a quality and secure service. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad / passport number | KYC Verification & Age Restriction |
| Contact Information | Email address, phone number, residential address | Communication & Account Verification |
| Financial Data | Bank account number, bank name, transaction history | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, browser, operating system | Security & Fraud Detection |
| Usage Data | Game history, login frequency, and game preferences | User Experience Enhancement |
| Communication Data | Customer support records, feedback, and complaints | Service Improvement |
We never collect sensitive information such as medical records, religious beliefs, or biometric data unless required by applicable law.
Every piece of information we collect is used for a clear and legitimate purpose. pscuci uses your personal data for the following purposes:
pscuci will not use your data for any purpose not stated here without obtaining your consent first.
Pscuci does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is a core commitment that cannot be compromised.
However, in certain limited situations, we may need to share your information with the following parties:
All third parties we work with are required to comply with data protection standards no less strict than those we uphold at pscuci.
Your data security is pscuci's highest priority. We continuously invest in industry-grade security infrastructure to ensure your information is always protected.
While we take all reasonable precautions, no system is ever 100% secure. We encourage you to take protective measures on your end as well, such as using a strong password and not sharing your login credentials.
Pscuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.
We use several types of cookies:
You can manage your cookie preferences through your browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the pscuci platform.
Under the Personal Data Protection Act (PDPA) 2010 Malaysia, you have the following rights regarding your personal data held by pscuci:
You may request a copy of all personal data we hold about you at any time.
You have the right to request correction of inaccurate or outdated data through your account settings or our support team.
You may request deletion of your data, subject to record-keeping obligations required by law.
You may withdraw consent for marketing communications at any time via the unsubscribe link.
You may request your data in a machine-readable format for transfer to another service.
You may object to the processing of your data for specific purposes such as direct marketing.
To exercise any of the above rights, please contact the pscuci support team via Live Chat or email. We will process your request within 14 business days.
Pscuci retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable laws in Malaysia.
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.
The pscuci platform may contain links to or integrations with third-party services such as game providers, payment processors, and customer support tools. This Privacy Policy applies only to data collected directly by pscuci.
When you interact with third-party services through our platform, their own privacy policies will apply. pscuci is not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies before engaging with them.
All third-party providers we choose to work with are carefully vetted and required to meet stringent data security standards before they can integrate with the pscuci ecosystem.
If you have any questions, concerns, or complaints about how pscuci handles your personal data, we strongly encourage you to reach out to us directly. We are committed to addressing every privacy-related matter with full seriousness and transparency.
Complaints related to personal data protection may also be submitted to the Department of Personal Data Protection Malaysia (PDPDM) if you believe your rights under the PDPA 2010 have been violated.
We aim to respond to all privacy-related enquiries within 5 business days. For more complex issues, we will provide progress updates within the same timeframe.
We don't just comply with the law — we go beyond the minimum requirements to ensure your privacy is genuinely protected at every level.
All data transmitted between you and pscuci's servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Our KYC process ensures only verified individuals can register and use the platform, protecting the pscuci community from identity misuse and fraud.
Our security systems monitor the platform around the clock, detecting and responding to any suspicious activity before it can affect you.
All data handling operations at pscuci are designed and audited to ensure full compliance with the Personal Data Protection Act 2010 in force in Malaysia.
Your personal data has never been and will never be sold, rented, or shared with external advertisers or data brokers for their own commercial purposes.
Pscuci undergoes regular independent security audits by certified cybersecurity firms to ensure our systems consistently meet the latest security standards.